FAQs


What is the minimum yardage I can order?
On regular priced fabric, you can order as little as 0.25 yard and any additional yardage in 0.25 yard increments.
On Sale and Clearance fabrics, minimum yardage may be 0.50 yard, and any additional yardage in 0.25 yard increments.
Please use decimal points (periods, not commas) to enter the amount of fabric you'd like to purchase.

How wide is your fabric?
The width of cotton quilt fabric is around 45", including the selvedge - which will give you 40" to 42" of usable fabric when you cut off the selvedges.

What is a Fat Quarter?
A Fat Quarter is 18" by half the width of the fabric.

What is a Fat Eighth?
A Fat Eighth is half a fat quarter: 9" by half the width of the fabric.

Can I order fat quarters?
Normally 0.25 yard is 9" of fabric by the width of the fabric. We will gladly cut you fat quarters (18" by half the width of the fabric) when possible. Just leave a comment specifiying which fabric in your order you would like in fat quarters and we will do our best to do so.

Are the fabric images in the store accurate?
While we take great care in assuring that our images are a correct representation of the fabrics, colors do not always appear realistic on all computer monitors. If you'd like us to send you a small fabric swatch before purchasing, please contact us.

What payment methods do you accept?
To keep costs to our customers down, we use Paypal's Express Checkout to allow you to pay for your purchases. You do not need a Paypal account and can pay directly by credit card through their secure site. When you check out you will be directed to the Paypal site where you'll complete your purchase and will then be directed back to the twiddletails store. Paypal accepts all major credit cards.

I do not see the credit card payment option
When you are redirected to PayPal, you will see a grey box to click on, allowing you to pay with a credit card. It is under the blue PayPal login button. DO NOT enter your email and/or password on this screen if you do not wish to use PayPal. Just click on the grey box and follow the instructions from there on.

I did not create an account. How do I track the status of my order?
We will send an email when your order status changes. You can also track the progress of your order by visiting this link and entering your order number and the email address you used to place the order.

How do I download the digital pattern I purchased?
Firstly, be sure that you have the latest version of Adobe Reader installed on your computer.
Click on "Check Order Status" at the top of any web page (right under the Twiddletails logo), enter your order number and the email address used when placing your order and your order information will appear, including a link to download your pattern.
If you created an account, the link can also be found under your account information.
Please note that our system is set up for links to expire after 7 days to avoid unauthorized downloads of patterns. If you waited a little too long, or lost your file, please contact us and we will reactivate the link or email you the pattern file.